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Waitlist Policy

  • If waitlisted, you'll be automatically added to the class up to 3 hours before it starts if spots open up.

  • However, within 3 hours before the class starts, you will not be added automatically. If a spot becomes available during this time, you can move yourself from the waiting list to the participant list by checking availability and rebooking.

Cancellation Policy

 

 

​Client Cancelling Participation in Class

  • Cancellation is free of charge if done up to 3 hours before the class.

  • For clients with a Punch Card: late cancellations within 3 hours before the class and no-shows will lead to charges to the pass.

  • For students with membership and Unlimited Pass: one late cancellation per week is allowed free of charge. Any additional late cancellations will incur a fee of €7.50 per cancellation.

Client Cancelling Participation in Courses & Workshops

  • You can cancel your course or workshop registration up to 14 days before the starting date to receive a full refund, minus a processing fee of €7.50.

  • Cancellations within two weeks before the course or during the course will not be refunded, and Tribes reserves the right to charge the full amount.

 

Cancellation by Tribes

  • Tribes may cancel events due to low enrollment. In such cases, registrants will receive a full refund.

  • If an event is postponed, registrants can choose a refund or transfer to the new date.

Terms & Conditions Cards, Passes & Memberships

 

1-Lesson Card

  1. After purchasing your 1-Lesson Card, you can choose your activation date.

  2. The card is valid for 1 month after activation.

  3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.

  4. The card is non-refundable.

  5. Contact us at discover@yourtribes.nl to pause or reactivate your card in cases of prolonged sickness or injury.

  6. Late cancellations within 3 hours before class and no-shows will result in charges to the pass.
     

5-Lesson Card

  1. After purchasing your 5-Lesson Card, you can choose your activation date.

  2. The card is valid for 3 months after activation.

  3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.

  4. The card is non-refundable.

  5. Contact us at discover@yourtribes.nl to pause or reactivate your card in cases of prolonged sickness or injury.

  6. Late cancellations within 3 hours before class and no-shows will result in charges to the pass.

10-Lesson Card

  1. After purchasing your 10-Lesson Card, you can choose your activation date.

  2. The card is valid for 6 months after activation.

  3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.

  4. The card is non-refundable.

  5. Contact us at discover@yourtribes.nl to pause or reactivate your card in cases of prolonged sickness or injury.

  6. Late cancellations within 3 hours before class and no-shows will result in charges to the pass.

 

20-Lesson Card

  1. After purchasing your 20-Lesson Card, you can choose your activation date.

  2. The card is valid for 12 months after activation.

  3. A fee of €7.50 is charged for reactivating after expiration - please contact us at discover@yourtribes.nl to arrange this.

  4.  The card is non-refundable.

  5. Contact us at discover@yourtribes.nl to pause or reactivate your card in cases of prolonged sickness or injury.

  6. Late cancellations within 3 hours before class and no-shows will result in charges to the pass.

 

Unlimited Trial Week

  1. The Unlimited Trial Week can only be purchased once and is exclusively reserved for new members.

  2. After purchasing the Unlimited Trial Week, you can choose your activation date.

  3. The pass is valid for 1 week after activation.

  4. The Unlimited Pass is non-refundable.

1 Month Unlimited Pass

  1. After purchasing the 1 Month Unlimited Pass, you can choose your activation date.

  2. The pass is valid for 1 month after activation.

  3. The pass is non-refundable.

  4. Contact us at discover@yourtribes.nl to pause or reactivate the Unlimited Pass in cases of prolonged sickness or injury.

  5. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

 

3 Months Unlimited Pass

  1. After purchasing the 3 Months Unlimited Pass, you can choose your activation date.

  2. The pass is valid for 3 months after activation.

  3. The pass is non-refundable.

  4. Contact us at discover@yourtribes.nl to pause or reactivate the Unlimited Pass in cases of prolonged sickness or injury.

  5. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

 

6 Months Unlimited Pass

  1. After purchasing the 6 Months Unlimited Pass, you can choose your activation date.

  2. The pass is valid for 6 months after activation.

  3. The pass is non-refundable.

  4. Contact us at discover@yourtribes.nl to pause or reactivate the Unlimited Pass in cases of prolonged sickness or injury.

  5. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

1 Year Unlimited Pass

  1. After purchasing the 1 Year Unlimited Pass, you can choose your activation date.

  2. The pass is valid for 1 year after activation.

  3. The Unlimited Pass is non-refundable.

  4. Contact us at discover@yourtribes.nl to pause or reactivate the Unlimited Pass in cases of prolonged sickness or injury.

  5. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

New Member 1 Month Unlimited

  1. The New Member 1 Month Unlimited pass can only be purchased once and is exclusively reserved for new members.

  2. After purchasing the New Member 1 Month Unlimited pass, you can choose your activation date.

  3. The pass is valid for 1 month after activation.

  4. The pass is non-refundable.

  5. Contact us at discover@yourtribes.nl to pause or reactivate the Unlimited Pass in cases of prolonged sickness or injury.

  6. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

 

Summer Pass

  1. After purchasing the Summer Pass, you can choose your activation date.

  2. The pass is valid for 8 weeks after activation.

  3. The Unlimited Pass is non-refundable.

  4. Contact us at discover@yourtribes.nl to pause or reactivate the Unlimited Pass in cases of prolonged sickness or injury.

  5. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

Full Unlimited Membership

  1. By signing up for our Full Unlimited membership plan with monthly recurring payments, you agree to a twelve-month contract starting from the activation date.

  2. ⁠Members have the option to cancel their membership after the initial year by sending an email request to discover@yourtribes.nl .

  3. ⁠Cancellation requests must be submitted at least 30 days before the next billing cycle to avoid charges for the following month.

  4. ⁠Refunds are not provided for cancellations made after the billing cycle has started.

  5. ⁠Any changes to the membership plan or terms will be communicated to members via email or website notifications.

  6. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

  7. Tribes reserve the right to adjust membership prices. Any price modifications must be announced by Tribes at least 4 weeks in advance. Should there be a price increase, consumers have the option to terminate the agreement within 4 weeks of the announcement of the adjustment by Tribes.

Light 5 classes/month Membership

  1. By signing up for our Light Unlimited membership plan with monthly recurring payments, you agree to a twelve-month contract starting from the activation date.

  2. ⁠Members have the option to cancel their membership after the initial year by sending an email request to discover@yourtribes.nl .

  3. ⁠Cancellation requests must be submitted at least 30 days before the next billing cycle to avoid charges for the following month.

  4. Refunds are not provided for cancellations made after the billing cycle has started.

  5. Any changes to the membership plan or terms will be communicated to members via email or website notifications.

  6. Late cancellations within 3 hours before class and no-shows will result in charges to the pass.

  7. Tribes reserve the right to adjust membership prices. Any price modifications must be announced by Tribes at least 4 weeks in advance. Should there be a price increase, consumers have the option to terminate the agreement within 4 weeks of the announcement of the adjustment by Tribes.

 

Special Student Unlimited Memberships

  1. The Special Student Unlimited membership can be purchased only by students, excluding Ph.D. students.

  2. By signing up for our membership plan with monthly recurring payments, you agree to a six-month contract starting from the activation date.

  3. Members have the option to cancel their membership after the initial 6 months by sending an email request to discover@yourtribes.nl .

  4. Cancellation requests must be submitted at least 30 days before the next billing cycle to avoid charges for the following month.

  5. ⁠Refunds are not provided for cancellations made after the billing cycle has started.

  6. Any changes to the membership plan or terms will be communicated to members via email or website notifications.

  7. A maximum of 1 late cancellation per week is allowed and free of extra charge. Any additional late cancellations will incur a charge of €7.50 per cancellation.

  8. Tribes reserves the right to adjust membership prices. Any price modifications must be announced by Tribes at least 4 weeks in advance. Should there be a price increase, consumers have the option to terminate the agreement within 4 weeks of the announcement of the adjustment by Tribes.

Terms & Conditions - Studios:


General Guidelines

  1. Clients must at all times observe the guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all Clients.

  2. Clients are required to give written notice to Tribes of any change of address or email.

  3. Tribes reserves the right to refuse admission to the Studio.

  4. Tribes may communicate with the Client by email. By providing an email address to Tribes Dance & Yoga the Client consents to receiving email communications from Tribes, inclding notices pursuant to the Terms and Conditions. The Client also accepts any risk that email may not be a fully secure and confidential means of communication. Tribes will not be liable for any loss or damage suffered as a result of communicating with a Client in this manner.

 

When using our website

  1. You agree to seek our written permission if you would like to link to our website or copy our content in any way, shape or form. By supplying us with material via digital or hardcopy, you allow us unlimited, royalty free use of its content.

  2. You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.

  3. You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. We try to update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time. As information or data transmitted to or from our site passes over public telecommunications networks, we can’t promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not limited to tampering with, or hacking into, the site or the servers on which it resides.

Liability Waiver:

 

  • By participating in any exercise or exercise program, you acknowledge the potential for physical injury. Your involvement in these activities is at your own risk, and you are engaging voluntarily, assuming all risks of injury and releasing Tribes from any claims arising out of negligence.

  • If you experience dizziness, lightheadedness, faintness, or any discomfort, cease exercise immediately and consult a medical professional. You are accountable for your well-being during your workout; exercise within your limits, avoid forcing or straining, and seek appropriate guidance.

  • Prior to any workout or dance, ensure you stretch to warm up and cool down afterward to prevent personal injury. Avoid alcohol, drugs, and heavy meals two hours before exercising. Stay hydrated before, during, and after your dance or yoga practice.

  • While Tribes strives for accuracy on this website, errors may occur. Tribes is not liable for mistakes or omissions on the site.

Privacy Policy:

 

At Studio Tribes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services.

Information Collected:

We collect personal information such as name, email address, and phone number when you register for classes and courses on our website. We also use functional cookies to enhance your browsing experience.

 

Purposes of Collection:

The information collected is used to create and manage user accounts for our clients, enabling them to register for classes, courses and workshops seamlessly.

Third-Party Services:

Rest assured, your data is solely used by Studio Tribes and is not shared with any third parties.

 

User Rights:

You have the right to access, update, or delete your personal information. Please contact us at discover@yourtribes.nl for any inquiries regarding your data.

Policy Updates:

Any changes to our Privacy Policy will be communicated to you via email or through a notice on our website.

If you have any questions or concerns about our Privacy Policy, please reach out to Studio Tribes at discover@yourtribes.nl.

Please ensure to review and customize this Privacy Policy to align with your business practices and legal requirements. If you need any further assistance or modifications, feel free to let me know.

Retreats - Terms and Conditions

By signing up for our retreats, you voluntarily understand and accept the following terms and conditions as set out below.

Payments:

  • Payments are to be made either in full or in two installments (50% / 50%).

  • The remaining final payment is due 1 month before the retreat.

Refunds/Cancellations:

  • The last day for cancellations is a month prior to the retreat.

  • You will receive a 50% refund of the total trip price. After that, no refund or credit will be given for cancellations.​

 

Registration Requirements:

  • A 50% non-refundable deposit is required to secure your booking.

  • Transferring your registration to a 3rd party: if you cannot attend the retreat but know someone who can take your place, you can transfer the full amount of your fees paid to the 3rd party without penalty. Both parties must promptly notify us of this transaction, and the third party must complete a registration form.

Agreement:

  • By registering for this program and signing up, you voluntarily understand and accept the following terms and conditions as set out below.

  • I am aware that I am responsible for my own travel insurance.

  • As a participant in this Program, I understand that participating in the retreat requires a certain level of fitness and general physical health. I acknowledge and voluntarily assume my responsibility to assess my level of fitness and general health (including consulting my physician or doctor when appropriate) and the risks of serious injury associated with physical activity of any kind, including yoga, dance, meditation, and breathwork. I confirm that I will retain control and direction over my activities at all times. I voluntarily assume full liability and accept the risk of harm, including physical injury and discomfort, as a result of my participation in the various activities of this program.

  • I also agree to inform the instructor of any movements that I cannot safely perform and refrain from any activity or movement that may cause injury. I will communicate any limitations or medical conditions to the teachers and/or assistants that may affect my practice.

  • I, or anyone who could claim on my behalf, my heirs, and legal representatives, hereby voluntarily waive, release, and forever discharge the organizers from any and all liabilities for injuries, damages, or death resulting from my participation in the activities during this program or any activities outside of the program and resort facility. I hold them harmless from all claims brought against them for any injuries or claims as stated above and all related costs and expenses.

  • I agree that the organizers reserve the right to accept or decline a participant's application at any time, make changes to the itinerary for the comfort, convenience, and safety of all participants, and cancel a trip if necessary. In the event of a cancellation or postponement, each participant will receive a full refund of the money paid. The organizers will not be responsible for any other expenses (e.g., no refunds for flights, other accommodations, travel insurance, etc).

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